Remotes Support

How do I control both sides of my split king with one remote?

To control both sides of the bed with one remote you will need to pair both sides of the bed to the remote you’d like to use. To pair the remote to the power base it is not currently controlling, follow the pairing instructions above or click the links below.

How do I pair my remote to operate both sides of the bed - Part 1 How do I pair my remote to operate both sides of the bed - Part 2

My Bluetooth remote won’t charge.

Plug the remote into the USB charger, using the USB cord. Make sure the connection is tight. The first charge should be for about 5 hours to ensure full power. If this doesn’t work, check your power outlet to make sure you have power. Lamps work great for testing this. If the power is still not working, then try a different mini USB charger and call us at 800.973.8374.

My remotes control both sides of split king bed. How do I separate?

For independent control you will have to pair or connect each remote to its respective side twice. Follow the remote pairing instructions shared above.

How do I pair my remote with the power bed?
  • To re-pair a Bluetooth remote click here to review the instructional video or here for written instructions.
  • To re-pair a signal frequency remote click here to review instructional videos for remote pairing or here for written instructions.
My remote isn’t working? What should I do?

For radio frequency remotes follow the steps below until your remote is up and running again. Each step has a link to a Reverie Hack for troubleshooting this issue.

Occasionally the rechargeable Bluetooth remotes will lose connection with your bed, for various reasons, including if you are using the Nightstand app. This is easily restored. First, fully charge the remote by plugging it into the provided USB charger. Once charged or the remote wakes up, it should automatically connect to the bed it was last paired with. If this does not work re-pair the bed following the steps in the instructions linked below.

Bluetooth Remote Pairing Video
Bluetooth Remote Pairing Instructions

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